Dealership wins award

Linsay Mackie (centre) from Motability Operations presents the award to John O'Neill and Jacqui McGarry of Peter Vardy, Motherwell.

Linsay Mackie (centre) from Motability Operations presents the award to John O'Neill and Jacqui McGarry of Peter Vardy, Motherwell.

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Motherwell dealership Peter Vardy has won a regional award for its work with the Motability Car Scheme for the second time.

The accolade is part of a new programme of awards to reward local Motability dealerships that provide outstanding customer service in their area.

The new Dealer Awards programme is designed to ensure all Motability customers receive exemplary customer service across the dealer network.

The awards are judged on how a dealer delivers the scheme to customers, which is assessed by customer feedback and reviews of their Motability performance.

All winners of the quarterly awards are automatically entered into the new national, annual awards which take place in January.

Peter Wilson, general manager of dealer relations at Motability Operations, said: “As the ‘shop-front’ of the Motability Scheme and in many cases, the first contact point for our customers, the focus of these awards is to thank our dealer partners for providing an ongoing positive customer service experience.

“Our customers continually rate the service they receive at the dealership highly but there’s always room for improvement and opportunities to learn from those who are doing it really well, like Peter Vardy Vauxhall Motherwell.

“Many congratulations to them on their award win.”

Jacqui McGarry, Motability Specialist at Peter Vardy Motherwell, said: “We are pleased and proud to win this Motability Dealer Award.

“Motability is renowned for its high standards and Peter Vardy is thrilled to be recognised for our dedication to working in partnership with Motability.

“We look forward to continuing our award-winning approach to business and customer service and hope to do well in the upcoming annual awards.”

For more information about the Motability Scheme visit www.motability.co.uk or call 0800 093 1000.